Signing in and Gaining Elevated Access to a Community Site
Signing in
Signing into an Community’s ArcGIS Hub site is possible with only a GeoPlatform Communities ArcGIS Online (AGOL) organization account. This is a separate account that uses a different organization than the GeoPlatform AGOL. If you do not have one, see the section below on gaining access below.
Navigate to the Hub site’s admin dashboard
Append
/edit
to your Hub site’s URL (iehttps://your-hub-geoplatform.hub.arcgis.com/edit
)
Select the Sign In button
A sign in dialog will open. Select Sign in to your account on ArcGIS Online
Select Your ArcGIS organization’s URL
Input
gp-communities
into the dialog boxOptional: Select Remember this URL checkbox
Select the GeoPlatform Login.gov Account option
Gaining Elevated Permissions in ArcGIS Hubs
Preform a first time sign in by visiting the GeoPlatform Communities ArcGIS Online Organization
Select the GeoPlatform Login.gov Account option
Follow the Login.gov sign in process
Make note of your username in the upper right hand corner of ArcGIS Online
Note: this will likely be different than your username within the primary GeoPlatform ArcGIS Online organization
Download and Sign the Rules of Behavior document
GeoPlatform - Combined Rules of Behavior and Access Policy for Privileged Accounts.pdf
Electronic or physical signatures will work
This document will have to be resigned once annually
Submit a request ticket to the GeoPlatform Service Desk
Common Sign-in Troubles and Troubleshooting
Invalid username/password when signing into AGOL Hub with Google Chrome despite having proper credentials
Exit Google Chrome
Right-click on Google Chrome and open in incognito mode
Navigate to https://gp-communities.maps.arcgis.com/
Sign in with your account email, password, and one-time password
You should now be signed into Hub
After submitting the one-time passcode, the “Submit” button becomes gray and does not log in
Close the one-time passcode popup
Click on “Sign In” at the top of the screen
Click “GeoPlatform Login.gov account/GeoPlatform ArcGIS Online”
You should now be signed into Hub